I have experienced a similar problem. I posted on here earlier about ordering
from Mesomorph and never receiving the item or a response, so I've now gone
through Paypal claims. Still no response through there, either.

I ordered a Blue Panther pack, confirmation came immediately and the set was
here in less than a week.

I ordered a set from Icepack Games the same day as the Blue Panther set, no
confirmation, no response to my e-mails, no piecepack.

So what it's looking like is that both Icepack Games and Mesomorph are "dead"
companies - although someone is probably still getting the money from Paypal
dumped into their bank accounts.

The only place to order from is Blue Panther.

It's frustrating I had to pay about 100 dollars to learn that.



--- In piecepack@yahoogroups.com, Ben Finney <ben+yahoogroups@...> wrote:
>
> "gamethyme2000" <gamethyme@...>
> writes:
>
> > Product arrived today. According to the postage, it was shipped on May
> > 6th.
> >
> > I'm glad it arrived and more than satisfied with the quality of the
> > products.
> >
> > I am, however, irritated with the length of time it took to get to me
> > and lack of any e-mail responses.
>
> Not only that, but a total lack of responses in this group in the weeks
> since you gave your previous accounts.
>
> That's pretty terrible customer service. Thank you for informing us, so
> we can decide whether the company is worth dealing with.
>
> --
> \ “[W]e are still the first generation of users, and for all that |
> `\ we may have invented the net, we still don't really get it.” |
> _o__) �"Douglas Adams |
> Ben Finney
>